Custom software and AI help desk that move your actual metrics.

We're Novaboro — a development & product-intelligence team for B2B SaaS companies at the $2–$10M ARR stage. Fixed-price sprints, 11-day cycles, engineers who treat your metrics like their own.

Fixed-price sprints SOC 2 ready 40+ companies served 11-day experiment cycles Secure Stripe checkout 🔥 Digital products 10% off ends in 00:00:00
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SSL
Let's Encrypt active
24h
Reply SLA
11-day
Experiment cycles

Focused on B2B SaaS — what we build

Custom Software AI Help Desk Product Intelligence SaaS Advisory Digital Products AI-Agent Course Compliance

Capabilities that move the needle.

Every engagement is built around outcomes — not output. We design, build, and ship the systems that turn software into a competitive advantage.

Product Intelligence

Connect product data to business outcomes. Behavioral analytics, churn prediction, feature adoption — the intelligence layer that turns raw data into decisions.

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SaaS Advisory

Navigate the $2–10M ARR inflection point. Product audits, growth experiments, data pipeline architecture — designed for speed and measurable impact.

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24/7 AI Help Desk

Always-on AI-powered support. Intelligent ticket triage, automated resolution, smooth human escalation — keep customers served without adding headcount.

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Plans that scale with you.

No hidden fees. No lock-in contracts. Every plan includes a free discovery call to map your exact needs.

Monthly Annual Save 20%
Starter
For early-stage teams and side projects
$1,500
/month
  • ✓ 1 dedicated engineer
  • ✓ 2-week sprint cycles
  • ✓ Weekly status updates
  • ✓ Standard support (48h)
  • — AI help desk integration
  • — SOC 2 compliance audit
Pay with Card — $1,500/mo

Card: instant delivery via email.

Enterprise
For organizations needing full control
$12,000
/month
  • ✓ Full dedicated team (4+)
  • ✓ Continuous delivery
  • ✓ Dedicated project manager
  • ✓ 24/7 premium support
  • ✓ Full AI help desk deployment
  • ✓ SOC 2 + HIPAA readiness
Pay with Card — $12,000/mo

Card: instant delivery via email.

All plans include a free 30-minute discovery call. No credit card required to start. Pay securely by card via Stripe. For other payment arrangements, email [email protected] or call 838-202-5054.

Pay securely in minutes — by card.

Buy with one tap through our secure Stripe checkout. No accounts to create, no waiting. We only accept card payments via Stripe, and occasional direct bank arrangements by request.

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Add your note

Write the product name + your email in the order notes (e.g. "SaaS Checklist — [email protected]"). That's how we deliver fast.

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Get delivered

Digital products: emailed within 2 hours. Services: proposal + onboarding within 24 hours. Every payment gets a confirmation.

Pay with Card — view plans → 📥 Free checklist Prefer wire, ACH, or a different payment method? Just ask — email or call 838-202-5054.

Built by us. Run by you.

Purpose-built tools and platforms that extend our consulting expertise into ready-to-deploy products.

Analytics

NovaPulse

Real-time product intelligence. Behavioral cohorts, churn signals, feature adoption — the metrics that matter, surfaced automatically.

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Platform

NovaForge

Internal developer platform. Self-service environments, automated CI/CD, policy-as-code. Ship faster, break less.

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Compliance

NovaVault

Automated compliance workflows. SOC 2, HIPAA, GDPR readiness. Continuous monitoring with zero manual checklists.

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The SaaS Pre-Launch Checklist (PDF)

64 checkpoints across 8 categories — scope, auth, billing, onboarding, analytics, infrastructure, compliance, and GTM — built from 40+ real product launches.

  • Auth, billing, analytics, compliance, and GTM in one printable PDF
  • The exact checklist we use before every client launch
  • Instant download — no meetings, no spam, unsubscribe anytime

Get the free checklist

Enter your email and grab the PDF instantly.

We respect your inbox. One email with your download, then only the occasional useful thing.

You're in — your checklist is ready!Grab it now. We'll email you a copy too.

📥 Download the free PDF

Hold us to specifics, not star ratings.

We don't paste invented five-star quotes on this page. Here are the commitments we actually make on every engagement — and what we're building toward.

Every engagement starts with agreed success metrics written down — then we review them together weekly. If a metric isn't moving, we say so and change course. No hours-inflating, no hand-waving.
OB
Outcomes, in writing
Our standard operating agreement
We publish real case studies with the numbers as they happen — case-studies/index.html. Results vary by project and scope; we report actuals, not the best-case pitch.
PR
Proof over promises
Reported with real numbers
If we miss agreed scope, or a product genuinely isn't what was described, we make it right — full or proportional refund, no fine print. Full details on the trust page.
RB
Money-back on missed scope
Backed by our guarantees

Built by operators, for operators.

Novaboro is a software development and product intelligence firm based in Schenectady, NY 12306. We work with B2B SaaS companies at the $2–10M ARR inflection point — the stage where off-the-shelf tools break and custom engineering becomes the competitive moat.

Founded by engineers who have built and scaled products at companies like Google, MongoDB, and Datadog. We don't just write code — we build the systems that turn software into a strategic advantage.

  • Outcomes over output — We measure success by your metrics, not our hours.
  • Speed without chaos — 11-day experiment cycles. Ship fast, learn faster.
  • Radical transparency — Real-time dashboards, weekly reviews, no black boxes.
  • Compliance by design — SOC 2, HIPAA, GDPR — built in from day one.
40+
Companies served
11
Day avg. experiment cycle
98%
Client retention rate
24/7
AI help desk coverage

Tell us what you need.
We'll tell you if we can help.

No sales pitch. No "limited-time discount." Just a straight conversation about whether we're the right fit. If it works, you'll have a price and plan within 24 hours. If it doesn't, we'll tell you.

Get in touch

Prefer email or a quick call? We're here.

📞 (838) 202-5054
📍 Schenectady, NY 12306
⏱ Response time: < 24 hours
💳 Pay by card via Stripe
For other arrangements: email or call 838-202-5054

Ready to make your software
make you money?

Stop treating technology as a cost center. Start treating it as a revenue driver. Free 30-minute scoping call. No pitch. No pressure. Just honest advice on your toughest software challenge.

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